At USA Auto Solutions ("we", "us", "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.
We collect various types of personal information in order to provide and improve our services. The types of information we collect include:
a. Personal Information
This includes details you provide to us directly, such as:
Name
Email address
Phone number
Vehicle information (make, model, year, service history)
b. Usage Data
We may collect information about how you interact with our website, including:
IP address
Browser type and version
Device information
Pages visited, links clicked, and other actions taken on our siteReferring website or search termsc.
Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how users navigate our website, and provide personalized content.
We use the personal information we collect for the following purposes:
Providing Services: To deliver the cleaning and maintenance services you request, such as hydrogen-based engine carbon cleaning, DPF/catalyst cleaning, and vehicle diagnostics.
Customer Support: To respond to inquiries, process orders, and provide assistance regarding our services.
Marketing: To send you promotional materials, offers, or updates about new services or products, unless you opt-out of receiving such communications.
Website Functionality: To improve and personalize your experience on our website, monitor website usage, and prevent fraud.
Billing and Payment: To process payments and manage financial transactions related to your service requests.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
We may share your personal information in the following circumstances:
Service Providers: We may share your information with third-party service providers (e.g., payment processors, IT service providers, and customer support platforms) who assist us in operating our business and providing our services.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.
Protection of Rights: We may share your information to protect our rights, property, and safety, or that of our users, employees, or others.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. If you request that we delete your data, we will take reasonable steps to remove it from our records, unless we are required to retain it by law.
We use industry-standard security measures to protect the personal information you provide to us, including encryption, firewalls, and secure servers. However, no method of transmission over the Internet or electronic storage is completely secure, so while we strive to protect your information, we cannot guarantee its absolute security.
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
Access: The right to request access to the personal information we hold about you.Correction: The right to request that we correct any inaccuracies in your personal information.
Deletion: The right to request the deletion of your personal data, subject to certain legal exceptions.
Opt-out of Marketing: You may opt out of receiving marketing communications from us at any time by following the "unsubscribe" instructions included in our emails or by contacting us directly.
Data Portability: The right to request a copy of your personal information in a structured, commonly used format.
If you wish to exercise any of these rights, please contact us at the details provided in Section 9.
We use cookies and similar technologies to enhance your experience on our website. These technologies allow us to track and store information about your interactions with the site, such as your preferences and browsing patterns.
Types of Cookies We Use:
Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Help us understand how visitors interact with our website, so we can improve user experience.
Functional Cookies: Remember your preferences, such as language settings or region.
Targeting Cookies: Used for advertising and marketing purposes to provide more relevant content and ads.
You can control cookie settings through your browser. Please note that disabling cookies may impact your experience on our website.
Our website may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
USA Auto Solutions
4241 Montgomery Drive Suite 1Santa Rosa CA 95405
Phone: 804.252.9555
Email: usaasinfo@gmail.com
Website: www.usaustosolutions.com
Take the first step towards better engine health and convenience by scheduling your appointment with us.
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